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Showing posts from April, 2025

Hacked by AI? Here’s How Microsoft Security Copilot Plans to Save Us

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  What if the very intelligence designed to protect us becomes the ultimate vulnerability? In a chilling revelation, recent data indicates a 300% surge in sophisticated AI-powered cyberattacks over the last year alone.  Microsoft's Security Copilot emerges, promising a next-generation shield. But can even this advanced AI truly stand against the growing tide of intelligent threats, or is it a desperate gamble in a fight we're already losing? The question is, if AI isn’t secure, what is? Infosprint Technologies, an IT service company and a certified Microsoft Technologies partner, brings Microsoft Copilot, the next-gen security AI model integrated with AI agents for robust protection. Vasu Jakkal, Corporate Vice President of Microsoft Security, quoted “Alexander Stojanovic,” Vice President of Microsoft Security AI Applied Research, in his recent blog on Microsoft Security Copilot   “This is just the beginning; our security AI research is pushing the boundaries of innovati...

Beyond Chatbots: 6 Ways AI Make Customers Feel Like a VIP

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  Same boring pre-written response,  Tired of feeling like just another number when interacting with businesses?   Imagine a world where every business interaction feels tailor-made just for you. The future of customer experience starts with hyper-personalized chatbots.  Customers are no longer satisfied with the same boring one-size-fits-all service from companies; consumers demand fast, convenient, and personalized experiences.   Infosprint Technologies, an  IT service company , explored, tested, and understood the evolving needs of the customers and how AI can redefine customer experience in this digital age. From converting customers to loyalists and intelligent chatbots to hyper-personalized marketing, AI is not just enhancing customer service; it is redefining the entire customer experience (CX) landscape.  The Evolution of Customer Experience Customer support has transitioned from a reactive approach to a proactive one. In today’s hype...